Give every call
a clear next step.
Konfyre Voice asks for missing details, remembers earlier answers and helps your team follow up. You decide which actions it can take and when a person needs to step in.
Interactive walkthrough. No microphone needed.
Tell us what
you need.
“We need onboarding for 12 employees in Texas.”
The agent picks up the team size and location, then asks for the missing time.
Ask what time would work for the caller.
Turn the call
into a clear task.
A customer calls to ask about onboarding. Your team needs their details, the missing information and a clear next step.
Set the rules for what happens next, whether that means a document request, a review or a callback.
See how Voice works ↗- 01Collect the details
- 02Check what’s missing
- 03Choose the next step
- 04Track the follow-up
Calls don’t always
go to plan.
A caller may correct a detail, ask for a callback, or need more time.
See how each example handles the change.
01“Actually, that’s changed.”↗
When a caller changes the team size from 12 to 120, this example sends the request for review before scheduling. The earlier answer stays in the record.
02“Can you call me later?”↗
Save the requested callback time and keep the answers already given, so the person does not have to start again.
03“I don’t have that document.”↗
If the caller does not have a required document, the request stays open for follow-up and review.
04“So, is it actually booked?”↗
If the booking service does not confirm the appointment, tell the caller and leave a task for someone to follow up.
Connect calls
to your workflow.
Help customers
take the next step.
Collect the details your team needs, then continue with documents, reviews and signatures in Konfyre Flow. The next step follows the rules you set.
See Voice with Flow ↗See who needs
to follow up.
Team size · Location · Request
what you need.ILLUSTRATIVE WORKFLOW
See what happened
after the call.
Check the details that were saved, the actions that were confirmed
and the follow-up your team still needs to do.
Fictional examples. No real calls, bookings or external updates.
See the sample report ↗Let the agent
ask the questions.
Let your team
make the decisions.
Choose what the agent can ask, what it can do and when it should hand the request to a person.
In healthcare, it can help with administrative intake and follow-up. Clinical and coverage decisions stay with authorized people.
See security and controls ↗Talk through your workflow ↗Tell us what happens today.
We’ll discuss where Voice could help.