MEET KONFYRE VOICE See how a call becomes a completed task.Try the demo ↗
Use cases

Use voice for the work
your team needs to finish.

Collect enquiry details, help customers get started, arrange callbacks and follow up on missing documents.

01 / ENQUIRIES & QUALIFICATION

Collect the details
your team needs.

A prospect may share their company size, location and needs in one answer. Capture those details, ask for anything missing and route the request using your configured rules.

  • Ask for the details still needed.
  • Update the route when an answer changes.
  • Track enquiries and confirmed bookings separately.
Explore the enquiry example ↗
02 / CUSTOMER ONBOARDING

Keep onboarding moving
after the call.

Connect the conversation to Konfyre Flow for adaptive intake, documents, approvals, signatures and configured system actions. See what the customer and your team still need to do.

  • Identify missing information before the next step.
  • Send the request to the team responsible for review.
  • Track the remaining steps through to completion.
Explore Voice + Konfyre Flow ↗
03 / CALLBACKS & FOLLOW-UP

Pick up where
the last call ended.

Keep answers from earlier calls with the same workflow, so the next attempt can focus on what is still needed.

  • Link each call attempt to the customer workflow.
  • Confirm the callback time and time zone.
  • Follow the approved calling and retry policy.
Explore the callback example ↗
04 / INTAKE & DOCUMENT FOLLOW-UP

Follow up on
missing documents.

If a required attachment is missing, keep the request open and follow up through your approved, secure document collection process.

  • Track intake completeness separately from call status.
  • Record the required document and the person responsible for follow-up.
  • Leave review and decisions with authorized people.
Explore the HealthOps example ↗
LET’S TALK ABOUT YOUR CALLS

Let’s look at
one of your calls.

Bring a call your team handles often. We’ll look at the questions, the follow-up, and what would make the job easier.