Security & trust

Know how call data
is handled.

Before launch, review what is collected, which providers process it, who can access it, and how long it is kept.

Review the calling, speech, and model providers involved in your setup, along with the agreements that apply.

Decide who can view records, transcripts, and recordings, and who can export them. Review how each customer’s data stays separate.

Agree on recording settings, retention periods, deletion, and incident contacts for your deployment.

One source for trust information.

Ask Konfyre which reports and contractual terms apply to your deployment.

LET’S TALK ABOUT YOUR CALLS

Bring a call your team handles often. We’ll look at the questions, the follow-up, and what would make the job easier.